Warranties & Guarantees
Warranties and guarantees explained
Our commitment to quality and customer satisfaction is reflected in our comprehensive warranties and guarantees.
Lifetime Structural Warranty
Trust in the enduring strength and reliability of our products with our lifetime structural warranty. Your peace of mind is paramount, knowing that our wheels are built to last for the lifetime of your vehicle.
3 Year Cosmetic Warranty
From minor imperfections to more significant concerns, we’ve got you covered, ensuring that any cosmetic finish issues that arise naturally within this period are promptly addressed.
Any damage caused by negligence, misuse and poor care are not covered by warranty.
100% Fitment Guarantee
Achieve perfection in fitment with our 100% fitment guarantee. Rest assured that your wheels will be 100% compatible with your vehicle, ensuring optimal performance and aesthetics.
What to do if you need to make a warranty or guarantee claim
1. Gather Documentation
Collect all relevant documents, including your purchase receipt and warranty information.
2. Contact Customer Service
Initiate the claim process by reaching out to us via phone or email.
3. Provide Details
Clearly explain the issue and provide any requested information or evidence to support your claim.
4. Follow Instructions
Adhere to any instructions provided by our customer service team regarding next steps, including potential return or exchange procedures.
5. Resolution
We’ll work diligently to resolve your claim in a timely manner, ensuring your satisfaction and upholding our commitment to quality and service.
TSM Forged is an Australian-based bespoke wheel company, dedicated to the design and craftsmanship of forged wheels.